Delivery and Returns Policy

At VERONASPORT LIMITED, we are committed to providing reliable delivery services and a straightforward returns process. This policy outlines the terms for shipping, delivery, and returns when purchasing from http://veronasport.co.uk/.

Delivery

Shipping Options
We offer a range of shipping options at checkout. Delivery times and costs depend on your location and chosen shipping method.

Dispatch Times
Orders are typically processed within 1-2 business days. During peak periods or special promotions, processing times may be longer.

Delivery Times
Estimated delivery times vary based on your location:

UK Standard Delivery: 5 Days
UK Express Delivery: 2 Days
International Shipping: 10-14 Days

Please note that delivery times are estimates and not guaranteed due to potential courier delays or unforeseen circumstances.

Failed or Missed Deliveries
If a delivery is missed, the courier will provide instructions for re-delivery or collection. We are not responsible for items returned to us due to failed delivery attempts or incorrect addresses provided by the customer.

Returns

Return Eligibility
You may return items within 14 days of receipt if they are unused, in their original condition, and in the original packaging with all tags intact. To start a return, email support@veronasport.co.uk with your order number and details of the product you wish to return.

Non-Returnable Items

Gift cards
Personalized or customized products
Items that have been worn, used, or damaged

Faulty or Damaged Goods
If you receive a defective or damaged item, please contact us within 7 days of receipt. We will arrange for a replacement or refund after verifying the issue.

Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a fault or our error. We recommend using a trackable shipping service for returns.

Refunds and Processing
Approved returns will be inspected, and refunds processed within 7 business days. Shipping fees are non-refundable. Refunds will be credited to the original payment method.

Exchanges
Exchanges are offered for size or product replacement, subject to stock availability. Contact support@veronasport.co.uk for exchange requests.

Contact Us
For assistance with delivery or returns, contact us at support@veronasport.co.uk.

Address: 20 Swan Street, City Centre, Manchester, Greater Manchester, M4 5JW.
Company number: 08641292